Case Studies
Maximising the value of the Netze BW costumer portal I EnBW
I drove a systematic UX approach by embedding data-driven decision-making, optimizing the design system, and leading UX research. I collaborated with product teams, co-developed a Figma design system, and acted as a proxy product owner—overseeing development sprints, ticketing, and QA.
Fintastic A Smart Financial Ecosystem
I Consors Bank
I shaped FINTASTIC’s UX strategy by integrating user research, redefining financial mental models, and designing an intuitive experience for money management, overview, and savings. I co-developed the product vision, created interactive prototypes, and validated UX concepts through testing—helping Consorsbank evolve into a trusted financial partner.
UX Strategy for GKV/PKV Customer Journeys
Signal Iduna I Boston Consulting Group
As part of Signal Iduna's digital transformation, I led a two-phase process to optimize the GKV/PKV customer journey. This process began with an in-depth analysis of potential areas for improvement in the private and public health insurance sectors, followed by enhancing the customer journey through new touchpoints and a redesign of the insurance processes.
Platforms for Healthcare Professionals
naontek AG | Deutsche Apotheker- und Ärztebank
At naontek AG, I designed univiva from scratch, a platform tailored to healthcare professionals. By focusing on user needs, I streamlined access to essential services, enhancing efficiency and satisfaction. Through close collaboration with teams and users, we created an intuitive, user-friendly experience.
Usability Audit: Enhancing User Experience
I Bosch BISIH household appliances
As Head of UX Design at Bosch Home Appliances, I led UX strategies for all online configuration tools, optimizing interfaces and conducting heuristic audits to enhance usability. I also revamped the information architecture through card sorting with diverse user groups.
Redesign Mobile Banking & Trading App
Consorsbank I BNP Paribas
I drove the strategic redesign of a mobile banking and trading app, enhancing usability and streamlining financial interactions. By integrating user insights, we created a seamless digital experience that simplifies transactions, trading, and wealth management across iOS and Android.
Designing a Platform for Citizen Engagement
We Create I Powered by Federal Ministry of Education
I designed the WeCreate app, website, and marketplace, enabling seamless collaboration and citizen participation. The project won a pitch with the Federal Ministry for Housing, Urban Development, and Building.